Mehromey Privacy Policy

1. Information you provide to us directly

To sign up and use Mehromey's services, we'll ask you to provide the following information:

• Identity and contact information: Name, email address, and phone number. Purpose: Creating your account, communicating with you, sending your program, and related notifications.
• Current state of body, mind, and lifestyle: Your responses to the initial assessment questionnaire (regarding sleep, energy, digestion, stress, and daily habits). Purpose: This information is the heart of our personalized program. We use it to design your precise and tailored journey.

2. Information collected automatically

When you visit the website, the following information is recorded automatically:

• Technical information: IP address, browser type, operating system, and pages you visit. Purpose: This information helps us optimize the website, provide a better user experience, and analyze site traffic.
• Cookies: Small pieces of data stored on your browser. Purpose: Cookies help us remember your settings, make the site easier to use, and improve its performance.

3. How we use your information

We use your information only for the following purposes:

• Delivering, personalizing, and continuously improving Mehromey's services and programs.
• Communicating with you via email or SMS to send your program, notify you about updates, and respond to support questions.
• Internal analysis and research to improve the Mehromey method and content.

4. Sharing your information

We don't sell or rent your privacy to anyone. Your personal and health information is safe with us and is never shared with third-party individuals or organizations under any circumstances, except in the following unavoidable cases:

• Service providers: We may work with trusted companies that help us deliver our services (such as the secure ZarinPal payment gateway, email sending services, or hosting). These companies only access data to the extent necessary for their function and are obligated to maintain confidentiality.

5. Information security

We use standard, widely adopted security measures (such as SSL encryption) to protect your information against unauthorized access, alteration, or disclosure. That said, no method of data transmission over the internet is 100% secure, and we can't guarantee absolute security — but we use every means at our disposal to safeguard your privacy.

6. Your rights and choices

We value your independence and your right to choose.

• Right to access and correct: You can log in to your user panel at any time to view and edit your information.
• Right to deletion: If you wish to delete your account, you can notify us via a support ticket. In that case, your personal information (except what must be retained due to legal requirements) will be deleted from our system.
• Cookie settings: Most browsers allow you to manage or disable cookies. For more information, refer to your browser's help section.

7. Data retention

Your information stays with us as long as your account is active. After requesting account deletion, it will be completely removed from the site and hosting.

8. Changes to this policy

We may update this policy from time to time. Any changes will be published on this page, with the date of the latest update noted at the bottom. Please check back periodically.

9. Have a question or something unclear?

If you have any questions or suggestions about this privacy policy or how we handle your information, we'd love to hear from you. You can reach us through any of the following methods:

• Submit a ticket through your own user panel.
• Via our Contact Us page.

We're committed to answering all your questions as quickly as possible, with care and respect.

Your privacy is the foundation of our trust. With respect, the Mehromey team